MANAGING THE TOUGH SPOTS

Dates:April 23, 2014
Meets:W from 9:00 AM to 4:00 PM, 1 session
CEUs:0.60
Location:TEMPLE UNIVERSITY CENTER CITY 216
Instructor:AndreaSullivan
Fee: $225.00

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Course Description

There are times when everything flows as planned, and times when they don't. We will address those difficult situations where your strengths as a leader are challenged - where you need to find your way through complex issues or business problems. Gain competencies and tools that help you analyze and work through any business issue, whether it's a sudden change in operations or an unforeseen barrier that gets in your way. Topics include: Managing Change; Decision Making; Crisis Management; Negotiation Techniques; Assertive Communication; and more.