MANAGING THE TOUGH SPOTS

Dates:April 24, 2013
Meets:W from 9:00 AM to 4:00 PM, 1 session
CEUs:0.60
Location:TEMPLE UNIVERSITY CENTER CITY
Instructor:AndreaSullivan
Fee: $195.00

Sorry, this course has been cancelled. Please contact our office to see if it will be rescheduled, or if alternative classes are available.


Course Description

There are times when everything flows as planned, and times when they don't. We will address those difficult situations where your strengths as a leader are challenged - where you need to find your way through complex issues or business problems. Gain competencies and tools that help you analyze and work through any business issue, whether it's a sudden change in operations or an unforeseen barrier that gets in your way. Topics include: Managing Change; Decision Making; Crisis Management; Negotiation Techniques; Assertive Communication; and more.